Why Trust Is Emerging As The Most Powerful Catalyst Of Selling EffectivenessPosted: July 24, 2013
Just how valuable trust is in streamlining sales cycles, making cross-sell and up-sell strategies work, and unifying diverse organizations to be more customer-centric is evident in the results of a recent Accenture study.
Presented below are the key take-aways from the report.
76% of CSOs believe mobile CRM applications improve sales teams’ performance, yet only 48% of companies interviewed are providing access to important sales and customer information on mobile devices today.65% of sales reps’ time is spent on non-customer facing tasks and one-third of reps are not expected to make quota.
See on www.forbes.com